Reducing operating costs: strategies for optimizing the maintenance of digital solutions
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Reducing operating costs: strategies for optimizing the maintenance of digital solutions

In today’s digital business world, companies are looking to reduce their operating costs while maintaining or even increasing the efficiency of their digital solutions. The maintenance of digital solutions plays a crucial role in cost control. By taking targeted measures, companies can optimize maintenance costs and thus reduce their overall costs. In this article, we…

The role of artificial intelligence in the digital transformation
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The role of artificial intelligence in the digital transformation

In today’s business world, digital transformation is no longer just a trend, but a necessity. Companies of all sizes are recognizing the importance of digitalization in order to remain competitive and increase their efficiency. A crucial factor in this transformation process is artificial intelligence (AI). In this article, we look at how AI is driving…

The evolution of customer service: AI chatbots in focus
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The evolution of customer service: AI chatbots in focus

In today’s digital era, companies are constantly looking for innovative solutions to improve their customer service. One of the most groundbreaking developments in this area are AI chatbots. They are revolutionizing not only the way companies interact with their customers, but also customers’ expectations of service. In this article, we take a look at the…

5 steps to a successful digital solution: how start-ups can get off the ground without their own development team
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5 steps to a successful digital solution: how start-ups can get off the ground without their own development team

Many start-ups face a key challenge: There are great ideas, but not always the resources to implement them technologically. The question arises as to how you can develop a digital solution quickly and efficiently, especially if you don’t have your own large development team. The good news is that there are tried-and-tested ways in which…

The biggest levers for a short time-to-market and better products: How to accelerate your IT projects
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The biggest levers for a short time-to-market and better products: How to accelerate your IT projects

In today’s dynamic business world, the ability to implement IT projects quickly and efficiently is crucial to a company’s success. A short time-to-market makes it possible to react more quickly to customer needs, secure competitive advantages and introduce innovative products quickly. But how can this process be optimized? In this article, I will show you…

Staff augmentation vs. project outsourcing: Which solution is right for your situation?
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Staff augmentation vs. project outsourcing: Which solution is right for your situation?

In the dynamic world of IT and digitalization, you as a company are increasingly faced with the challenge of choosing the right strategy for implementing your projects. There are two common models: staff augmentation and project outsourcing. Both approaches offer specific advantages and are suitable for different situations. In this article, we explain what the…

Digitalization at the point of sale: trends, technologies and their impact on the retail sector
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Digitalization at the point of sale: trends, technologies and their impact on the retail sector

Digitalization has fundamentally changed the retail sector in recent years. The point of sale (POS) has evolved from a simple checkout system to a multifunctional experience that not only processes transactions, but also serves as a crucial touchpoint for customers. In this article, we look at the current trends and technologies in the field of…

Instagram bots: how they work and how to use them
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Instagram bots: how they work and how to use them

Instagram bots are becoming increasingly popular, but they also raise some questions: Do they deliver what they promise? Are they more cost-effective to use than manual efforts? Are they approved? In this article, we look at the pros and cons of Instagram bots. “Quickly gaining tens of thousands of Instagram followers” Our experience with Instagram…

Everything you need to know about the European Accessibility Act (EAA)
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Everything you need to know about the European Accessibility Act (EAA)

The European Accessibility Act (EAA) is a crucial step towards creating an inclusive society. It aims to ensure that products and services are accessible to people with disabilities and older people across the EU. With the requirements applying to private companies in less than a year, now is the time for private sector companies to…

What is a customer portal? Functions, benefits & examples
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What is a customer portal? Functions, benefits & examples

Why customer portals now belong at the top of the agenda Expectations of digital services are rising rapidly – and not just in the B2C sector. Today, business customers also want round-the-clock access to information, transparent processes and smooth communication. Traditional channels such as email or telephone quickly reach their limits – both for customers…