Internal tools and automation for large companies

DMG advises specialist departments regardless of the technology – and implements the solution that really suits your goal.

For solutions that last – for users, IT and management.

The starting point

The idea is there – the right path is not yet

The department sees the potential: faster processes, better data, less manual work. What is missing is a partner who critically evaluates the idea and finds the best way to implement it.

Too many options, too little orientation

AI, automation, new platforms – the specialist area hears a lot. Which technology really meets your own KPIs is not decided in the market, but in the specific use case. This is precisely DMG’s entry point.

Lack of internal implementation capacity

Standard software rarely covers specific departmental requirements. Internal IT capacity is limited. External providers build what is ordered. DMG does both: advises and implements.

Ideas that deserve more than a ticket

Good ideas don’t fail because of the technology – they fail because no one takes overall responsibility. DMG does exactly that – from the first discussion to ongoing operation.

What is created

Departments that work with DMG get more than a ready-made solution – they get a partner who thinks along with them.

DMG scrutinizes the use case before the first concept is created. Is this the fastest way to achieve the goal? Is there a more elegant solution? Do we need an AI platform or is a precisely automated process enough? We ask these questions – because the right answer ultimately makes the difference between a solution that works and one that ends up in a drawer.

The result is digital solutions that are controlled by the department itself – modularly structured, stably integrated and expandable in the long term. And which endure internally – with users, IT and management.

DMG in figures

  • 83% of portals achieve ROI within 6 months of going live
  • 42 portal projects in companies with more than 5,000 employees
  • Average project duration 8 months
  • NPS 70 – measured over 12 portal projects

Concrete results

Forecasting tool for an industrial group
Industrial group, 2023

Responding to changes in demand earlier

The sales department used to want to react to changes in demand. Data was stored in internal systems and external sources – but without a common overview. DMG developed a tool that merges both sources and gives the department an independent forecasting interface – without touching the core systems.
Result: 40% faster response time to changes in demand

AI-supported data quality for a chemical company
Chemical company, 2024

Thousands of data records automatically cleansed

Thousands of data records with inconsistent entries – cannot be corrected manually. DMG has developed an AI-supported solution that automatically checks data records, suggests corrections and leaves the final control to the specialist department.
Result: 75% of data records automatically corrected – after just 4 weeks

Automation platform for a marketing department
Logistics group, 2024

Content, approvals and translations in one workflow

Creating content, obtaining approvals, commissioning translations – everything was done manually. DMG has developed a platform that automates these workflows and gives the marketing department complete control over the entire process.
Result: 35% shorter lead times

Internal knowledge management with AI
Industrial group, 2022

Extensive documentation finally accessible

Knowledge was available – but hard to find. Employees searched for a long time or asked colleagues instead of using existing documentation. DMG has developed an AI-supported search that understands documents and provides precise answers.
Result: 45% fewer internal queries to colleagues

“You have to represent this internally”

This is the real challenge for every department manager.
Compared to IT.
Opposite the CFO.
Towards the management.

DMG provides the basis for this – before the questions are asked.

  • For the specialist department – a clearly defined use case with an agreed target image and an honest assessment of whether the idea is the most direct route to the goal.
  • For IT – a resilient architecture and integration concept that does not jeopardize the core systems.
  • For the CFO – an honest make-or-buy analysis with realistic figures.

And for you – clarity before you commit yourself – a go or stop recommendation that is internally valid

This phase is an independent result – regardless of whether the project is subsequently implemented with DMG.

Questions that project managers ask us

DMG evaluates the use case before the first concept is created – without any assumptions or sales pressure. The result is a clear recommendation that stands up internally.
→ Is the goal defined clearly enough to build a sensible solution?
→ Is there a more direct way to do the same thing?
→ Which technology meets the KPIs – and which one just sounds modern?
→ What is the go or stop recommendation before you commit?
Result: Decision maturity before the project starts.

DMG relies on modular implementation – first functioning solutions in weeks, not months. Each module delivers independent benefits and creates internal trust.
→ First functioning modules in weeks – not months
→ Each module delivers independent benefits and can be evaluated independently
→ You retain control – each go-live is a conscious decision
→ Internal stakeholders see results early – creates trust among IT and management
Result: Solutions that grow gradually and are productive right from the start.

DMG develops departmental solutions outside the core systems – connected via defined interfaces. IT is involved at an early stage without being permanently tied to the project.
→ Architecture and role models defined together with IT at an early stage
→ IT is involved without being permanently tied to the project
→ Existing systems remain stable – no risk to ongoing processes
→ Solution designed to be internally maintainable and expandable from the outset
Result: A solution that IT accepts as a partner – not assessed as a risk.

DMG can take over complete operation on request – as a long-term partnership with defined SLAs and a fixed contact person.
→ Monitoring and incident handling – problems identified before they affect operation
→ Defined SLAs – clear availability and response times
→ Continuous further development – new requirements incorporated in a structured manner
→ Fixed contact person – support team does not change
Result: Responsibility does not remain with the customer.

Whitepaper
“From idea to decision – how department managers structure digital improvements and implement them internally”

In five steps from the initial idea to a reliable basis for decision-making – which is sustainable internally.

Download whitepaper
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Till Neitzke - Geschäftsführer der DMG

Your questions. An honest answer.

Till Neitzke – Managing Director DMG Software Development